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Frequently asked questions

Where do you ship?

We currently ship within Egypt. International shipping is coming soon — join the newsletter to be the first to know.

How can I pay?

This demo checkout simulates an order. In production, you will be able to pay with cards and other methods supported in your region at checkout.

Are your products tested on animals?

Auréalis is committed to ethical practices. See individual product pages for the latest information as our range grows.

How do I return an item?

Please read our Shipping & Returns page. Unopened items in original packaging may be returned within 14 days where applicable, subject to local law.

How do I contact you?

Use the contact form on this site or write to hello@aurealis.com.